Just to let people know.
I emailed Aluma trailers and relayed my problems in regards to Allstate. I was shocked when I got an email from the president of the company less than 3 hours later, on a Saturday no less.
On Monday Evette (also from Aluma) called ME and was very understanding and most apologetic even though it wasn’t their problem. She said she would call Allstate and see what she could find out. Well I'm happy to report that I have a CMO in my hand and that I will finally be able to legally license my trailer. Obviously Aluma understands the importance of service after the sell and I have nothing but good things to say about them.
I'm just sorry that the enthusiasm of my original purchase was dimmed by Allstates terrible service. If nothing else this shows the difference between good customer service ( Aluma) and crappy customer service (Alllstate).
All we need to do in life is treat people like you would want to be treated if you were in their shoes.
Subscribe to:
Post Comments (Atom)
No comments:
Post a Comment