Saturday, June 20, 2009
All State Trailer in Tenn.
Just thought I would give you a heads up on http://www.allstatetrailers.com/. I found the alumina trailer I wanted on their web site at a fair price so I purchased it with my credit card. When I went to pick the trailer up the manager told me they had forgot to put the MSO with the trailer but to go ahead and take it and he would mail it to me the following week. The MSO is what you need to take to the dmv to get a title and license for the trailer. Long story short it has been over 110 days and still no MSO. Calls to the company are either unanswered or "we'll check on that and get back to you" but they never do. Emails are handled in the same way. If this is typical of their customer service I would suggest that you take your trailer needs to another dealer. I am pleased with my alumina trailer and would suggest it to anyone looking for a quality aluminum trailer at a reasonable price but I will never do business with Allstate again.
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